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The latest reports from users having issues in San Antonio come from postal codes 78240, 78212, 78207, 78210, 78236, 78228, 78201 and 78209.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 290,514 ratings
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Problems in the last 24 hours in San Antonio, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in San Antonio and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near San Antonio, Bexar County, Texas
The most recent Spectrum outage reports came from the following cities:San Antonio, Converse, Elmendorf and Helotes.
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| City | Problem Type | Report Time |
|---|---|---|
 San Antonio | Internet | |
| San Antonio | Internet | |
| San Antonio | Internet | |
| San Antonio | ||
| San Antonio | Total Blackout | |
| San Antonio | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near San Antonio, Texas
Latest outage, problems and issue reports in San Antonio and nearby locations:
- šššš āļø ā¬
ļø 6 ft ā”ļø āļø (@MySAWS) reported fromSan Antonio, Texas
@Elusivedee @yashar @Ask_Spectrum Hi. Was this a water leak repair that either you fixed or hired someone to fix?
- Carlos. (@carlosfaz07) reported fromSan Antonio, Texas
@Artyparty_ @GetSpectrum God forbid I work past the kitchen. It becomes horrible š¤§
- Christopher Plessinger (@VDIArchitect) reported fromSan Antonio, Texas
@GetSpectrum has designed a support maze where you can get neither technical support or billing support. Being insulted by people for two hours is a new low for you.
- Jennifer (@jennlynn420) reported fromSan Antonio, Texas
Hey @GetSpectrum ..Going on 3 1/2 hrs of 0 internet in our neighborhood & all the others for miles! Your reps can only tell us, via my husband & neighbors on NextDoor app, thereās no ETA for fix. Unacceptable! Will we be given a credit for the days you had an outage??
- lil_milky_š„ (@LoganMcDowell_) reported fromSan Antonio, Texas
@GetSpectrum is literally the worst internet provider possibly in existence. Sorry the stream got cut off everyone Iāll try to get it back up ASAP, maybe they will fix their services one day...maybe...probably not
- Christina (@krystynaintx) reported fromSan Antonio, Texas
@GetSpectrum the spectrum app sucks! Sorry but Iāve been having nothing but issues with the app. I send feedback Constantly-helps once in awhile, but for the most part the app has not been working for bout a month. Iām deleting it. & probably cutting the cable. Done
- letterjethdev (@letterjethdev) reported fromSan Antonio, Texas
@Ask_Spectrum Iāve been a customer for over 5 years. I only want great fast internet. You should see that by my history. Stop sending me deals for TV and Phone. If you want to increase my monthly spend offer me a better internet offering. I work from home.
- Christopher Plessinger (@VDIArchitect) reported fromSan Antonio, Texas
@Ask_Spectrum so, it's standard practice for your company to bury a network wire in the ground naked - no conduit?
- ROZY LIONš¹ (@r0zyli0n) reported fromSan Antonio, Texas
WFH and got kicked out of internet & a conference call with a customer just before I was done completing a $4.5 million contract... š¤¬Thanks @Ask_Spectrum @GetSpectrum
- Trev (@ItsPanDulce) reported fromSan Antonio, Texas
@Ask_Spectrum No worries, thereās a shortage in service for the entire community. Canāt really pin the blame, it happens. Just being salty donāt mind me.
- KRISTEN CONCEDES NOTHING!!! (@kris10sthoughts) reported fromSan Antonio, Texas
@Ask_Spectrum Is there an outage in San Antonio,TX on the far west side? I donāt even have enough service to search to see if there is or not. Seems like nothing is wrong with my modem
- Dre (@dre_dizzle5050) reported fromSan Antonio, Texas
@GetSpectrum @Ask_Spectrum yāall are literally THE worst internet provider I have ever had
- RESPECT COVID19, FOLLOW ACCURATE HEALTH SCIENCE (@Always_FightOn) reported fromSan Antonio, Texas
@Ask_Spectrum what point is there.. having the fastest internet possible.... If you wake up.. AND IT IS WORTHLESS?? If it doesn't work.. no point paying what I do....right???
- lostmybeard (@idiggapple) reported fromSan Antonio, Texas
@Ask_Spectrum can you ask @PrimeVideo how they seem to keep **** working ? Iām watching the NFL on their platform cause yet again your app is down. @amazon here is another market to come in and flip over - live TV - these jokers canāt seem to figure it out.
- ROZY LIONš¹ (@r0zyli0n) reported fromSan Antonio, Texas
@Ask_Spectrum @jzfromm āPlanned outageā during the middle of the day??? š¤”
- lil_milky_š„ (@LoganMcDowell_) reported fromSan Antonio, Texas
@Ask_Spectrum I mean if yāall just wanna fix your services that would be cool, literally 2nd time this week Iāve been mid stream, rocking and vibing with chat and it just all goes to **** because the internet goes out. Yāall have shown up 3-4 times out here and not once has it helped
- mondon (@new_orchid) reported fromSan Antonio, Texas
@Ask_Spectrum Iām not having an issue
- Gina M Gonzalez (@ginagonzalez55) reported fromSan Antonio, Texas
@Ask_Spectrum is there an outage near 78230? Been trying since 9am. Football games start soon š¢
- mondon (@new_orchid) reported fromSan Antonio, Texas
@Ask_Spectrum I was behind but Iām coming in tomorrow with a personal check to keep my service on
- ROZY LIONš¹ (@r0zyli0n) reported fromSan Antonio, Texas
WFH and got kicked out of internet & a conference call with a customer just before I was done completing a $4.5 million contract... Thanks @Ask_Spectrum @GetSpectrum š¤¬
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- TheRealStashMadison (@thestashmadison) reported
@Ask_Spectrum I've already been told Spectrum won't help me, so again, is there another service to switch to
- Suede Duquesne (@suededuquesne) reported
@catfangeorge @Ask_Spectrum Itās only around a 3 block radius of total outage around me. Iām no tech but that doesnāt seem too hard to troubleshoot.
- Chitown Truthseeker (@MsTisheia82) reported
@Ask_Spectrum Itās not me, would never be a customer. The girl in the video is the customer that you all did very wrong. Contact her
- Casual Zealot (@ZealotCasual) reported
@GetSpectrum @TENETFilm Hey Spectrum we were just baited and switched. We've been on the phone for 1 hour and were quoted One price at the beginning of the call now you've tacked on $50 after keeping us away from our life. Fix it
- Flank (@MrFlankTTV) reported
@GetSpectrum why is it when I think my stream will go without a hitch, it immediately drops constantly when I pay A LOT of money for the vest service!!!! Cmon guys. I'm tired of being told that we will send a technician out to check it out and they say everything is fine.....
- SoloRoboto Industries (@SoloRoboto) reported
@Ask_Spectrum internet / cable outage in North Hollywood today. Woke up to a text at 7:30AM saying service was out. Website has big banner saying it's still out - last updated at 11:30AM. ...it's after 4PM now. Still nothing. No updates. No service. WTF
- shenanigaNS (@shenanigaNSFPS) reported
@bnvrbl @GetSpectrum @Google Its either a problem with the tap at the street, theres a maintinence issue, or theres a problem at ur router/modem, call again until its fixed
- Dustin Littlefield (@beanfinger3003) reported
@Ask_Spectrum Maybe someone could inform? She was very nice but seemed very certain of a service that Iāve had for 3 years to tell me I was wrong and cannot pause live tv.
- DameonRaye (@DameonRaye) reported
@Ask_Spectrum Just recently restarted your service at our new home in Columbus Ohio, could you possibly explain to me why your modem keeps repeatedly dropping our internet connection (your service) on us? Especially when Iām paying $80 monthly? I know you keep track of our
- TBH2 (@_TBH2) reported
@Ask_Spectrum weāve been without internet all day. Thereās been no update or ETA on when service will be restored. And this happens constantly, what the actual ****. Iām so pissed right now.
