Texas Food Handlers License Course FAQs, $9.99 Food Handlers Card Online (2024)

Is your online Food Handler course approved by the Texas Department of State Health Services (DSHS)?

Yes, CertifiedOn The Fly’s online Texas Food Handler course is licensed and accredited by the Texas Department of State Health Services (DSHS). Our TX DSHS License Number is 153.

How long is your online Texas Food Handler’s course?

Our online Texas Food Handler’s course is seriously fast. No cheesy videos, quizzes, or final exams. You can proceed through the course material at your own pace, as fast as you want, and your official Texas Food Handler certificate will be emailed to you immediately upon completion.

Per DSHS rules, you must complete the course in 2 hours or less. If you don’t complete the course in 2 hours or less, our website will redirect you back to the beginning of the course. You may log out and return at any time to continue the course exactly where you left off.

How long do I have to finish the course?

If you pay to enroll in the course via an individual student account, you will have at least six months from the time of purchase to complete the course, after which time your course access may be removed.

Once I start the course, do I have to finish it right then?

Nope. You can log in and out of our online Texas Food Handler course at any time. When you log back in, you’ll continue the course exactly where you left off.

Certified On The Fly will periodically update course content to maintain compliance with DSHS rules and legislative changes. When this happens, your course progress may be intentionally reset to ensure that you receive the most up-to-date material.

Can I enroll in the online Texas Food Handlers course and pay now, but start it later?

Absolutely. If you pay to enroll in the course via an individual student account, you will have at least six months from the time of purchase to complete the course, after which time your course access may be removed.

What topics does your online Texas Food Handlers course cover?

The main topics of our online Texas Food Handlers course include howfood becomes unsafe, good personal hygiene, controlling time and temperature/requirements, preventing cross contamination, and cleaning and sanitizing.

Is your online Texas Food Handler course ANSI Accredited?

Certified On The Fly is licensed and accredited by the Texas Department of State Health Services (DSHS). All jurisdictions in Texas are required to accept certificates from either DSHS-accredited or ANSI-accredited providers.

Is your online Texas Food Handler course available in Spanish?

Yes, we offer a comprehensive Texas Food Handler certification course online in Spanish. The course covers the same essential food safety topics as our English language version and can be completed in 2 hours or less. Upon successful completion, you’ll receive your official Texas Food Handlers certificate immediately via email, which is valid for 2 years. You can also download the certificate at any time by logging in to your account.

¿Su curso online de Manipulador de Alimentos de Texas está disponible en español?

Sí, ofrecemos un curso completo de certificación de Manipulador de Alimentos de Texas en línea en español. El curso cubre los mismos temas esenciales de seguridad alimentaria que nuestra versión en inglés y se puede completar en 2 horas o menos. Una vez finalizado el curso en línea, recibirá inmediatamente por correo electrónico su certificado oficial de Manipulador de Alimentos de Texas, que es válido por 2 años. También puede descargar el certificado en cualquier momento iniciando sesión en su cuenta.

What is Texas Food Handlers certification?

“Texas Food Handlers” refers to the process of taking a food safety course through a program accredited by the Texas Department of State Health Services (DSHS). The course curriculum is structured by the DSHS but administered by private companies like Certified On The Fly. Once you pass our course, you will receive an official certificate that proves you have completed an approved Texas Food Handler program.

Why should I get my Texas Food Handlers certification? What’s in it for me?

First, your prospective or current employer probably requires it. Second, it’s good training. As boring as an online course in food safety may seem, you’ll learn a lot of useful and important information that will protect you, your employer, and your customers.

How do I get my Texas Food Handlers certification?

The Texas Department of State Health Services (DSHS) licenses and accredits online programs like Certified On The Fly to administer the Texas Food Handlers course. If you need your Texas Food Handlers certification online, just click “Enroll Now”. That will take you through enrollment, payment, and then immediately give you access to our online course.

What does “DSHS” stand for?

DSHSstands for theDepartment of State Health Services, the state agencythat assists in regulating the food service industry in Texas. Their mission is “to improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions.”

How will my Texas Food Handlers certificate be sent to me?

Your official Texas Food Handlers certificate will be emailed to youimmediately after you complete the onlinecourse. You can also get more copies yourself at any time by logging in to your account. If you want a hard copy mailed to you, we’re happy to do that too. Just choose that option when you enroll or log in to your account to order hard copies at any time.

I don’t have a printer. How do I get a hardcopy of my certificate?

Easy. You can order a hardcopy of your certificate at any time by logging in to your account.

Will I get an official Texas Food Handlers certificate in the mail from the State of Texas?

No. The Texas Department of State Health Services does not mail certificates or cards. The certificate you receive on our website at the end of our course is your official document. If you need another copy of your certificate, you can get more copies yourself at any time by logging in to your account. You can also email us at support@certifiedonthefly.com. We’re happy to email you another copy.

I can’t open my Texas Food Handlers card

Yourofficial Texas Food Handlers certificate will be issued as a PDF document. If you have trouble opening the certificate, make sure you have Adobe Reader or Adobe Acrobat installed on your computer/device. You can quickly download Adobe Readerfor free here.

I lost my Texas Food Handlers certificate.

No worries. You can get more copies yourself at any time by logging in to your account. We’re also happy to email you another copy. Just send an email to support@certifiedonthefly.com.

Does Certified On The Fly offer anything for employers, managers and owners?

Funny you ask! Certified On The Fly offers a free online roster system that allows employers to easily monitor when their employees’ Texas Food Handler certifications expire.

When you add employees to your roster, both you and the employee will receive an email notification the month before their Texas Food Handler certification expires. The goal is to ensure all employees stay Texas Food Handler certified and never have a lapse between certifications. Sign up for afreeemployer account and start creating your roster today.

When you create a free employer account, you can also buy pre-paid codes in any quantity you want, whenever you want. When one of your employees needs to get Texas Food Handlercertified, just give them a code and direct them to our website to sign up for the course. They’ll enter the code on our payment page and be given immediate access to the course. It’s that easy.

If you purchase pre-paid codes via an employer account, the codes will remain active and available for redemption as long as your employer account remains active. To keep your employer account active, you must take at least one of the following actions every 12 months:

• Log in to your employer account.
• Add or delete employees from your roster.
• Purchase or redeem at least one pre-paid code.

I’m an employer, manager, or owner and need to pay for my employees to get Texas Food Handler certified online. Is that possible?

Absolutely! It’s easy with our pre-paid code system. When you create a freeemployer account, you can immediately buy pre-paid codes in any quantity you want, whenever you want. When one of your employees needs to get Texas Food Handler certified, just give them a code and direct them to our website to sign up for the course. They’ll enter the code on our payment page and be given immediate access to the course. It’s that easy.

If you purchase pre-paid codes via an employer account, the codes will remain active and available for redemption as long as your employer account remains active. To keep your employer account active, you must take at least one of the following actions every 12 months:

• Log in to your employer account.
• Add or delete employees from your roster.
• Purchase or redeem at least one pre-paid code.

Is Certified On The Fly available for on-site Texas Food Handlers classes?

No. Certified On The Fly is only accredited to teach the Texas Food Handlers course online.

What forms of payment do you accept?

We accept all major credit and debit cards: Visa, MasterCard, Discover, and American Express. We do not accept PayPal or ACH transactions.

I was charged twice. How do I get a refund?

We’re happy to check it out. Please email us at support@certifiedonthefly.com and include the following information:

• Type of card (Visa, Mastercard, Discover, American Express)
• Last 4 digits of the card number
• Full name on the card

The website said my card declined, but my account was still charged

When your credit/debit card declines online or in-store, your account will usually still show a pending charge. This is standard procedure among banks that is completely out of our control. The pending charge(s) should not post to your account, but rather disappear or be reversed within a few business days.

Can I use another person’s credit card to pay for the online Texas Food Handlers course?

Sure, assuming you have their permission. Just make sure you enter the billing information correctly, otherwise the transaction will decline. Please give the cardholder a copy of the receipt and tell them the charge will appear on their statement as CERTIFIED ON THE FLY LLC.

Does your online Texas Food Handlers course have quizzes or a Final Exam?

Nope! No quizzes, tests, or final exams. All you have to do is click through the course material. When you finish clicking through the course, your official Texas Food Handlers certificate will immediatelyappear in your account. A PDF copy of your certificate will also be emailed to you.

What is Certified On The Fly’s refund policy?

Purchases made on the Certified On The Fly website are final, nonrefundable, and nontransferable. By proceeding with payment, you accept full responsibility for the purchase and agree to pay in accordance with the issuing bank cardholder agreement.

If you experience technical issues on our website, we’re happy to help. Please email us at support@certifiedonthefly.com.

What personal information will I have to provide to take your online Texas Food Handlers course?

The Texas Department of State Health Services does not require us to obtain sensitive personal information like your Social Security Number, so we don’t ask for it. Our site just asks for basic information like your name, date of birth, email address, mailing address, and phone number. This information helps us communicate with you and identify you from our other students.

Is your online Texas Food Handlers course compatible with mobile devices like phones and tablets?

Yes, our online Texas Food Handlers course is compatible with internet-ready devices like mobile phones and tablets.

Will my computer work with your online Texas Food Handlers course?

Yes, unless you’re using some prehistoric computer in the basem*nt of your local public library. Otherwise you should be fine. But seriously, public computers often lack updatedsoftware and user permissions. Just a heads up.

Our website and online Texas Food Handler’s course is also fully compatible with tablets and mobile devices.

I enrolled and paid for the course, but can’t log in.

Most of the time this is due to a typo in the email address. To confirm the email address we have on file as your username, email us at support@certifiedonthefly.com.

You might also try clearing the cache in your web browser’s internet history.

I don’t remember my password.

No worries, it happens. Just click the “Forgot Password” link near the login area on our homepage to reset your password via email.

The Proceed, Submit, or Next Page button won’t work.

Sorry about that. A few troubleshooting recommendations:

1. Log out and log back in.

2. Log out. Clear the cache in your web browser’s internet history, then log back in.

3. Trya different web browser or check your existing browser for updates. Our online Texas Food Handler course is compatible with all major web browsers like Google Chrome, Firefox, Internet Explorer, and Safari (Mac).

4. Trya different device if you have one available. Our online Texas Food Handler’s course is fully compatible with desktop computers, laptops, tablets, and mobile devices.

Don’t hesitate to email Support at support@certifiedonthefly.com.

Which web browser works best for your online Texas Food Handlers course?

Our online Texas Food Handlers course is compatible with all major web browsers like Google Chrome, Firefox, Internet Explorer, and Safari (Mac). Google Chrome is the most widely-used browser.

To quickly and easily download any of these browsers for free, check out our System Requirements page.

Do you also offer the TABC certification course online?

The online TABC certification course can be taken online through our sister website TABC On The Fly. You’ll get the same fast, user-friendly, online certification course for only $10.99.

TABC On The Fly is approved by the Texas Alcoholic Beverage Commission (TABC).

Do you offer a Food Handler + TABC Bundle?

Yes we do! When you purchase the Food Handler + TABC courses, you’ll immediately be granted access to the online Food Handler certification course through our website, Certified On The Fly. A code and instructions for accessing the TABC course through our sister website, TABC On The Fly, will be displayed on your screen at the time of purchase and also emailed to you.

I paid for the Food Handler + TABC bundle. How do I start the TABC course?

You’ll complete the online TABC course through our sister website, TABC On The Fly.

To get started, please look for an email from TABC On The Fly with the subject line “TABC Instructions”, that contains a code and instructions. If the email is not in your inbox, please check your spam/junk folder and all other folders it may have gone to by mistake.

Once you have the code:

• Go to https://www.tabconthefly.com/;
• Enroll in the TABC course only. If you’ve used TABC On The Fly before, please log in to your account first and then re-enroll;
• When you reach the payment page, select “Pre-Paid Code” and enter your code.

I have been Texas Food Handler certified before. Can I just renew my certificate?

No. Texas Food Handler certificates are valid for 2 years, at which time they permanently expire. When your Texas Food Handler certificate expires, you must complete an accredited course again and be issued a new certificate.

How do I know Certified On The Fly protects my personal information?

As one of the largest and most-trusted providers of online Texas Food Handler certification, we take matters of privacy and security very seriously.

One of the many steps we take to secure our website and protect your information is to use an SSL certificate to create a secure connection for our customers and encrypt information transmitted via the website. This allows sensitive data like your personal information and credit card information to be transmitted securely.

Do you have a Privacy Policy?

We do. You can check it out here.